First Orion Support
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Caller ID Database
Caller ID Database syncs your device with our current offender list. Updating this list regularly guarantees you have the most protection possible. To manually update the Caller ID Database, simply...
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About
The About option will direct you to a page where you may see and manage your subscription status.
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Share App
The Share App view provides options that are available to the customer to share the app.
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Help
The Help option will direct you to our app support page.
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Walkthrough
The Walkthrough option will navigate you to the screen that helps identify key buttons, areas, and more.
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How do I manually block a number?
To manually add a number to your Blocked list, navigate to the Blocked List section in the app. Select the + sign. Enter a valid 10-digit number then select Save. This number will be added to your ...
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When I block a number, will the blocked number know that they have been blocked?
When a blocked number attempts to call you, they do not receive any notification that indicates they have been blocked.
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Will I be notified when a number has been blocked?
You will not receive any notification when a number has been blocked. They will be directed straight to your voicemail or disconnected.
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What if the number I want blocked isn't 10 digits in length?
Unfortunately, the app cannot block short codes.
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What do blocked callers hear when they are blocked?
The blocked caller will be directed to your voicemail. However, they will receive no notification they have been blocked.