First Orion Support
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How do I lookup a number from my phone's call log?
Locate the number you would like to look up in your native call log, then select the info icon Press and hold your finger on the phone number to copy. Launch PrivacyStar and paste the number in l...
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How do I lookup a number?
To look up a phone number within the app, navigate to the Lookup section in the app. Enter a valid 10-digit phone number in the search bar. Then select You can also copy and paste a phone number...
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Can PrivacyStar lookup Private, Restricted, Unknown, or Anonymous callers?
PrivacyStar cannot lookup Private, Restricted, Unknown, or Anonymous callers if they are coming in without a phone number attached to them. There is currently no way to identify a caller without a ...
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Why do certain numbers not display a name when I attempt a Number Lookup?
Some numbers have their information withheld by their carrier or owner. If name information is not available, PrivacyStar will provide additional geographic information, when available.
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How do I lookup up a number using the widget?
Locate the number you would like to look up in your native call log, then select the info icon Press and hold your finger on the phone number to copy it to your clipboard. Then, navigate to the h...
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What is 3D touch and how do I use it?
3D touch is a feature that is only available if you are using an iPhone 6S or 7. To launch 3D touch, press and hold your finger firmly on the PrivacyStar icon . The widget will perform a lookup of...
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What is the Home Screen extension widget?
The Home Screen extension widget is a widget that performs a lookup of the last number that was copied to your clip board. Selecting the widget will direct you to the app where you can block, file...
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Activity View
The Activity view shows a lists ofallincoming and outgoing calls. The Activity View displays the Caller Name or Category, when available, and how the call was treated.
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Manage
The manage tab displays Call Categories, the Block list, Send to Voicemail list, and Allow list. Call Categories Select a call category to display options for how you want calls matching that Categ...
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Lookup
Lookup will direct you to the screen where you may search a valid 10 digit phone number. This screen will also display a list of your lookup history.